Your Privacy Matters

Privacy Policy of FreshCo

Last Updated: October 2023

Introduction

At FreshCo, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

  • Your name, contact details, and address when you request our Water Damage Restoration services.
  • Information about your property and the nature of the damage when you reach out for assistance.
  • Any other information you choose to provide to us during your communication with our team.

How We Use Your Information

The information we collect from you may be used for the following purposes:

  • To provide and manage the Water Damage Restoration services you request.
  • To communicate with you regarding your inquiries and service requests.
  • To improve our services and customer experience based on feedback and interactions.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. Your information may be disclosed in the following circumstances:

  • When required by law or to comply with legal obligations.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. We implement various security measures to ensure the safety of your data.

Your Rights

You have the right to access, correct, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 0399695248 or [email protected]. We will respond to your inquiry as soon as possible.

Contact Information

For any privacy-related inquiries, please reach out to us:

FreshCo
Melbourne, VIC
[email protected]
0399695248
0399695248

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